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Garmin 50LM Update Map Problem

Former Member over 10 years ago

I am trying to update the latest N America map. I have Garmin Express installed. I follow all the map update procedures (loading onto a micro sd card), but when I start the nuvi 50LM it says it does not detect any detailed maps. I have done this over and over almost all day. What's the deal? This should be a no brain installation. I know I have at least half a brain left.

Thanks

0 Dugiflopper over 10 years ago

This sub-forum is about the Garmin Connect website which is mostly about "fitness tracking". I'd suggest you post in the Garmin Express sub-forum as you've already identified Garmin Express as the component you seem to be having issues with.

0 SUSSAMB over 10 years ago

Mod note: Moved to Express forum

I'm not clear what you're saying here. Did the download complete but you're still being told 'no detailed maps'?

If so check they're selected under Settings, Map & Vehicle, myMaps.

If they don't show there what folders/files are listed on the sd card? Also check the card is formatted FAT32.

0 EXPRESSCUSTOMERCARE over 10 years ago

thayne.kerr

I have looked up your account by your display name. When I view your account in our system I don't see any devices that have been registered. Normally if you have either gone into your myGarmin account and registered the device or if you added the device to Express and inputted your email address I can see the device in our system. I understand from your post that you have a nuvi 50LM. I am unable to verify if any map update were unlocked to your nuvi since it hasn't been registered. This being said where SUSSAMB said to look is a very good place to start this will allow you to verify if any mapping is on the device and what version of mapping you have.

If you have nothing showing in the map information section of your device I would suggest you delete your device from Express and re run the map update. If there's any issues after this or any errors please provide as much detail as you can on what happened and any message that Express indicates so we may better assist you.

Mike