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210 won't synch

Just installed Express 2.70 -

Forerunner 210 returns "There was an error syncing with Garmin Connect" in Express, with a red bar.
Vivosmart returns "Synced" with a green bar.
  • NDSACON

    Have you tried all the troubleshooting our FAQ What should I do if I'm having issues with the Garmin Express client?

    If so, contact Product Support by phone for further assistance.

    Lisa
  • No go on FAQ remedies. I'll set some time aside for call Product Support.
  • NDSACON

    You probably have a corrupt activity file on the device. Use the FAQ: How do I manually upload data from USB Mass Storage devices to Garmin Connect? Once a file has been successfully uploaded delete it from the device. The file that will not upload are corrupt and should also be deleted. This should restore syncing with the Forerunner 110.

    Curt
  • NDSACON

    You probably have a corrupt activity file on the device. Use the FAQ: How do I manually upload data from USB Mass Storage devices to Garmin Connect? Once a file has been successfully uploaded delete it from the device. The file that will not upload are corrupt and should also be deleted. This should restore syncing with the Forerunner 110.

    Curt


    Thanks - its a Forerunner 210, but I'll give that a shot just the same.
  • Thanks - its a Forerunner 210, but I'll give that a shot just the same.


    Curt - Successfully did the manual import and deleted the *.FIT files from the 210; no luck on the synch - same red banner.

    Whether there's a FIT file doesn't seem to matter - still get the "There was an error syncing with Garmin Connect" with the FIT folder empty on the 210.

    I can manually upload the files and they're fine, but cable auto-synch doesn't work. Garmin Connect reports that the device "Synced Today @[x:xx]" but there's no activity added to Connect.

    ERR_RPT_Log:

    Error Type,SW Version,Date,HH:MM:SS,Task ID,Thread Name,File Name,Line Num,Error Num,Error Msg,R0,R1,R2,R3,R4,R5,R6,R7,R8,R9,R10,R11,R12,R13,R14,R15,CPSR
    RTL Trap,Software Version 2.70,2015/04/25,08:39:03,,CDP bkgd,,,0x6e5d8002,Bad memory handle; r0=task ID; r1=handle; r2=rtrn,0x200086d4,0x8c040306,0x10105ced,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000
    RTL Trap,Software Version 2.70,2015/04/25,07:47:46,,CDP bkgd,,,0x6e5d8002,Bad memory handle; r0=task ID; r1=handle; r2=rtrn,0x200086d4,0xffffffff,0x100d981d,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000
    Data Abort,Software Version 2.70,2015/04/24,10:45:31,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003ef2c,0x2004b44f,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000820,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f
    Data Abort,Software Version 2.70,2015/04/24,10:44:21,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003ef2c,0x2004b44f,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000820,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f
    Data Abort,Software Version 2.70,2015/04/24,10:43:09,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003f80c,0x2003eff7,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000048,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f
    RTL Trap,Software Version 2.70,2015/04/11,14:13:51,,CDP bkgd,,,0x6e5d8002,Bad memory handle; r0=task ID; r1=handle; r2=rtrn,0x200086d4,0xffffffff,0x100d981d,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000
    Data Abort,Software Version 2.70,2015/04/11,14:01:29,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003ef4c,0x2004b48f,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000030,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f
    Data Abort,Software Version 2.70,2015/04/07,06:06:23,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003ef4c,0x2004b48f,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000030,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f
    Data Abort,Software Version 2.70,2015/04/05,12:59:29,,,,,,,00000000,00000000,0x00ffff00,0x200084a4,0x2003ef14,0x2004b48f,0x2000858c,0x00000540,00000000,00000000,00000000,00000000,0x00000040,0x200084a4,0x1004aea9,0x100e3ad6,0x6000003f


    Product:,Forerunner 210
    Product Num:,1264
    Unit ID:,3829342647