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Forerunner 405cx multiple and major problems with Garmin express

Former Member over 10 years ago

Following problems :

I can only download one workout at a time, before I was able with training centre to send multiple outlooks. Via agenda downloading all planned workouts is not working (starts but nothing is transmitted). Can only go to workouts and select one and download it.

Uploading activities is not always working. Problem is that when synchronization went wrong there is no way to upload the information to garmin connect. Although the activities are still in the forerunner. I guess they get a "marker" transmitted. Only in reality they are not. Checked in all history files in the Garmin folders but there also the activities can not be found. How can I upload those "lost in transition" activities !!!

Looked in all the forums , tried all the suggestions and tricks. No solution found yet. Do I have to return to training center and ant agent ??!!

Garmin this sucks, great hardware but your software departement sucks !

Any suggestion ?

Running windows 7 and google chrome.

0 EXPRESSCUSTOMERCARE over 10 years ago

RUDYDS10

I am sorry that you are having trouble syncing your Forerunner. For the missing activities, they are most likely already marked as sent so they will not be sent again unless you force send them. To force send the activities:

Press and hold MENU
Select Settings
Select ANT +
Select Computer
Select Force Send to set Yes

The issue with sending workouts from the calendar should be resolved. Please make sure you Garmin Express is up to date. If you are still having trouble, try deleting your device from Express, restarting the computer and then pairing the device again.

Jason

0 Former Member over 10 years ago

one step further

OK, I was able to sync the missing activities by forcing them to send via the menu on the 405cx.
But I am still not able to download workouts via the agenda to the watch.
Also deleting device and re-connecting does not solve the issue.
Garmin express version is latest available : 4.0.8.0
any suggestions on what to try next ?

0 EXPRESSCUSTOMERCARE over 10 years ago

RUDYDS10

How many workouts are on the calendar? Are you able to download a workout from the Workout page? How was the workout created? Have you tried creating a new workout from scratch and downloading it? Are you getting any error messages in Connect or Express?

It would probably be quicker to contact Product Support by phone for assistance with this issue.

Lisa

0 Former Member over 10 years ago

RUDYDS10, I recommend that while you have the 405CX with no any other device most modern, use Ant Agent 2.3.4 and Training Center 3.6.5, everything works fine.

0 Former Member over 10 years ago

For the moment I can download multiple workouts from garmin connect, via garmin express to my forerunner 405cx. I create all workouts in connect modern, put them in the agenda and then SWITCH TO CONNECT CLASSIC ! In the agenda view on classis you find also on the top right a button to send the workouts. In this way it works for me, sending from the same agenda in view modern is not working at all. Garmin express says then everything is synchronised but nothing is send to forerunner.

0 EXPRESSCUSTOMERCARE over 10 years ago

Regarding sending more than one workout or course to the device at a time. Please see the FAQ: Can I send more than one course and workout to my device from Garmin Connect?

Sorry for the troubles.

Curt

0 Former Member over 10 years ago

Yes, Curt, I knew (of course I have searched all forum's and FAQ's before posting questions here ;-) )
But sending multiple courses from the Agenda in Modern view to my forerunner 405CX is not possible, it only works from Agenda in Classic look.
I do not know why this is so but I have seen in other discussions that people are having similare experiences.
The problem is the same whether I try to send 2 or 20 workouts, it simply does not work from the agenda in modern look.