I purchased a new Nuvi 2699LMThd and have spent the past two days trying to update the maps. Express indicates that updates are available and it starts downloading but only gets to about 35% and then gives me an error message and says to contact Garmin. I have sent them a contact message but no reply as of yet.
The same thing happened when I tried to save the updated maps to both the device and my computer only the computer got to about 65% completed before quitting and giving me the same error message. I have tried re-booting my computer, re-installing Express, and just about everything else I can think of. I have tried the download for the past two days - about 20 times - with the same results each time. It did update my software version without any problem (6.30).
Does this sound like a problem on my end ( cable internet, computer ) or is it a problem with Garmin's download site?
Thank you for any help you can provide!
Barney
