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Neither Garmin Express of Connect can see my Forerunner 620, PC recognises it

Former Member
Former Member
As per the title.

I want to synch my forerunner 620 by plugging it into my charger

It charges fine, the PC recognises it is connected - but neither connect or express do.

I cant connect to the Wi-Fi - pretty sure I need express installed and working to be able to do that.

Anyone got any suggestions? I've a feeling the USB sockets I have are USB3 - might that be it?

I can charge it, I can Bluetooth to my phone so it's not all bad, but any help appreciated

DC