This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot connect to server. Please help!

Former Member over 10 years ago

I get this error message when trying to sync my Garmin 310XT. I read somewhere that if a date is incorrect, it can cause this error. I noticed the date for a weight change is from 1989, for some reason. Can you please help? Thank you!

0 seilogramp over 10 years ago

Garmin connect is currently experiencing issues. You can check the status on Facebook or twitter.

0 EXPRESSCUSTOMERCARE over 10 years ago

jcornelius

The weight file has a date of 1989 because the Tanita scale does not have a date ability. The file should upload now that syncing issues with Garmin Connect have been resolved. See post

https://forums.garmin.com/showthread.php?184803-Problems-with-syncing-wellness-data-in-Garmin-Express

If you do not want to upload this file, it can be deleted from the Upload folder. Instructions on locating this folder can be found in this FAQ:

Where do my activities go on the computer before they are uploaded to Garmin Connect?

Lisa-Ann