This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Error connecting device to Garmin Express

Former Member over 10 years ago

Every time I try to connect my device I get an error when logging in. Since I have tried this over 2 dozen times I am convinced my username/pwd combo is correct. Is this a known issue? Any suggestions for getting past it?

Adding a screenshot

https://forums.garmin.com/attachment.php?attachmentid=22884&d=1420403494

0 Former Member over 10 years ago

I am having the same problem and would love a solution! I have been trying to sync my Vivo Smart all morning and the error I get is "Sorry we could not sync your device, please try again." I have successfully done this in the past but yesterday and today I have had problems! If anyone has a solution or suggestions please let me know!

0 EXPRESSCUSTOMERCARE over 10 years ago

There have been some issues with the Garmin Connect servers timing out this weekend. Please try again tomorrow.

Curt

0 Former Member over 10 years ago

Thanks Curt. I have been having this issue for more than a week so it seems unlikely that it's a temporary service issue. Is there additional information I can provide to help narrow down the root cause?

0 EXPRESSCUSTOMERCARE over 10 years ago

Brian

At this time there is no real advantage to syncing the 64 with Express and an existing Connect account. If you are wanting to upload your tracks to Connect I suggest you do it manually. How do I manually upload data from USB Mass Storage devices to Garmin Connect?

The GPSMAP 64ST is an Outdoor device, full support for Express has not been implemented yet.

Curt

0 Former Member over 10 years ago

thanks for your response!

1 - thanks for letting me know there is no advantage to connecting to connect. I will just skip it.

2 - thanks for showing me the steps to manually upload, I hadn't been able to figure out how to do it in the modern UX.

thanks!