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VERY VERY URGENT HELP PLEASE! nuvi 3490lm problem with MAP

Former Member over 10 years ago

Hey there!
I have a garmin nuvi 3490lm, i'm going on a road trip tomorrow and i tried to updated it today.
After the update when i press "address" button on the "where to" i get the message ........... -> MAP DATA UNAVAIABLE.

What is happening??! I thought this gps had lifetime free updates.
I did some research on the GPS and it seems that the file for the main map has simply vanished.

I installed garmin express but it tells me that the software i have is updated.
What can i do?!
How can i download my map!?

Please help!!!!

0 SUSSAMB over 10 years ago

Wait now for Mike to look at your account. Your map update should be showing. As it's not something may be wrong in your account.

0 Former Member over 10 years ago

I just made a printscreen of my express:

SUSSAMB thanks for your help mate.

I'll wait for Mike :)

0 EXPRESSCUSTOMERCARE over 10 years ago

caraparede

The issue with the City Navigator Europe NT 2015.30 map update has been corrected. Express should recognize the available map now. Remove the device and add it back again if it does not show up. Run the map update like normal in Express. Do not make any changes to the files in the Nuvi. Let us know if you have any other questions.

Curt

0 Former Member over 10 years ago

caraparede

The issue with the City Navigator Europe NT 2015.30 map update has been corrected. Express should recognize the available map now. Remove the device and add it back again if it does not show up. Run the map update like normal in Express. Do not make any changes to the files in the Nuvi. Let us know if you have any other questions.

Curt

I can confirm that i had a new update on express, however it's only for IBERIA map.
Shouldn't it be EUROPE NT??

edit: im downloading iberia at this moment.
edit2: a new update came up...EUROPE!!! :D :D :D A MILLION THANKS!

0 SUSSAMB over 10 years ago

Good to know it's resolved :)