This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

GSMAP 64s Endless Update Lool

Former Member over 10 years ago

I have purchased a map for my 64s and want to download. I've installed the Garmin Communicator and Garmin Express. When I attempt to download the map, the following is displayed:

GPSMAP 64s - S/N 3BP010297 (3248 MB available) Software updated needed Press <CONTINUE>

This returns a display with a progress bar and then:

Software upgrade complete. Restart device.

Disconnect your device from your computer and allow it to restart itself.
When your device finishes restarting, turn it off.
Connect your device to the computer again.
Wait 30 seconds.
Click Continue.

I disconnect the 64s, the screen blanks, then nothing. It never automatically restarts. Manual On/Off and reconnecting brings me back to the beginning and the loop restarts.

0 EXPRESSCUSTOMERCARE over 10 years ago

RGRENADER

I am sorry that you are having trouble downloading your map. Please update your software using WebUpdater by following the instructions in the FAQ below:How do I update the software for my Garmin device?

After updating the software, make sure to restart your device and reconnect it to the computer. After completing this procedure, you should be able to download the maps without getting prompted to update the firmware.

Jason