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Garmin Express Says It Uploaded to Garmin Connect But It Didn't

After trying multiple times to get Garmin Express to sync with my 910xt and upload my run from tonight, it finally did. When it finished, Garmin Express said "Sync complete! View data at Garmin Connect." Yet, when I went to Garmin Connect the run wasn't there.

What happened to my run and why does Garmin Express think it was uploaded?

0 EXPRESSCUSTOMERCARE over 10 years ago

ahcraft

If Express did transfer the activities to Garmin Connect the file should be stored on your computer. To locate the file please see the FAQ: Why are activity files from my ANT device not being stored on my computer once I have uploaded them to Garmin Connect using Garmin Express?

If the file is not there you may want to try re sending the activity to Garmin Connect. To resend this data see FAQ: How can I resend my history from my wireless watch to my computer?

Mike