This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express updates to wrong account

Former Member over 10 years ago

I have had a Forerunner 910XT for a couple of years and never had problems uploading.
Recently my girlfriend got a Garmin Edge and set up her own account and for some reason my Forerunner started uploading directly to her account.

I checked the devices registered to each account and found hers had the Forerunner in addition to the Edge so i removed it from her account.

So now i have my account with a forerunner and her account with just the Edge but Garmin Express still uploads directly to her account.

I can't find anywhere in Express where i can select which account to send it to.

How can i get it to upload to the correct account?

0 SUSSAMB over 10 years ago

First ensure Express is up to date, then delete all the devices from Express and reassociate your 910XT. See this thread:

http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

Now all should be okay.

0 travis.vitek over 10 years ago

I can't find anywhere in Express where i can select which account to send it to.

If you select the device you want to change from the dropdown and click the Device link, you should see a button that lets you configure the Garmin Connect account associated with that device.

0 Former Member over 10 years ago

If you select the device you want to change from the dropdown and click the Device link, you should see a button that lets you configure the Garmin Connect account associated with that device.

Thanks. That seems to have got it.