Hi, I have the same problem. Failed. Try again?
I been try all the method from the garmin support. But it is still the same.
Windows is window 8.1
So, what I gonna do for the next?
If you have tried all of the suggestions in the following FAQ: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={68b703a0-2275-11e4-eaba-000000000000}&kbName=garmin and do not have another computer to try I would suggest calling into our Customer Support center for further trouble-shooting.
http://www.garmin.com/us/support/
I also am having an install issue. In my case I launch Garmin Express, it says it needs a required update. I have no other option but to continue. It starts the update and fails looking for a resource that it can not find "C:\ProgramData\Package Cache\{AF70DD30-65E4-482A-816B-14EA986B9F7A}v3.1.8.0\". Also Garmin does not show in programs and features for uninstall. I have opened a support case. Now just waiting on a response.
Support sent me this: Thank you for contacting Garmin International. I will be happy to help you with this. The message indicates a problem uninstalling a previous version of Garmin Express before the new version can be installed.
Having a previous version of the applications install files on the computer can cause the .msi or standard uninstall error when updating. Use the Microsoft Fixit utility to correct the error.
Go to the webpage: http://support.microsoft.com/mats/program_install_and_uninstall/1 Click the green Run now button Click Accept in the License Agreement Follow the provided instructions to select and uninstall the particular application When uninstalling Garmin Express select: Garmin Express Garmin Express Tray Elevated Installer Garmin Update Services (skip if not present)
