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Unable to install Garmin Express on Windows 8.1, 64bit

I have problem installing Garmin Express on Windows 8 X64 - Keep getting error message "Service 'Garmin Core Update Service' (Garmin Core Update Service) failed to start. Verify you have sufficient privileges to start system services."
Have tried running as administrator but keep getting same error. Have downloaded latest version of GarminExpressInstaller.
Have tried :

In some cases depending on how the security software is setup along with User Account permissions can cause issues with what has been described in various posts. One thing you can try is forcing access to allow the Garmin Core Services to be allowed through to the internet. These steps may help correct some issues that you may be having.

1. Press the Windows key+R
2. Type "services.msc" and press Enter
3. Locate and right-click Garmin Core Update Service
4. Click Properties
5. Click on Log On tab
6. Select This account
7. Type "Network Service" in the Account field
8. Remove all text from both password fields
9. Click Apply, then click OK on the next three prompts
10. Right-click Garmin Core Update Service and Click Stop
11. Right-click Garmin Core Update Service and Click Start

but cannot delete password - next time I go to Log On password is still there

0 Former Member over 10 years ago

Same issue on a Windows 8.1

I have the same problem on a Lenovo Y50 with the following hardware:

4th Gen Intel® Core i7-4710HQ
Windows 8.1 Enterprise 64
16GB PC3-12800 DDR3L SDRAM 1600 MHz

I can install it (Garmin Express v 4.0.13.0) with full domain Administrator privileges. It installs successfully, no problems. However, when I try to run it (either as administrator or not), it seems to start by showing the initial small splash screen but after that goes away the application itself never appears. The Garmin Express icon is still present in the Windows toolbar as if it's running. I see no errors in Windows Event Viewer.

0 EXPRESSCUSTOMERCARE over 10 years ago

All,

The original problem in this thread was corrected with a newer version of Express. If you guys continue to have problems installing Express, and have tried running as admin like the individual in post 42 stated, I would suggest you contact support.

Albert

0 Former Member over 10 years ago

Same problem on same kind of computer.

I have the same problem on a Lenovo Y50 with the following hardware:

4th Gen Intel® Core i7-4710HQ
Windows 8.1 Enterprise 64
16GB PC3-12800 DDR3L SDRAM 1600 MHz

I can install it (Garmin Express v 4.0.13.0) with full domain Administrator privileges. It installs successfully, no problems. However, when I try to run it (either as administrator or not), it seems to start by showing the initial small splash screen but after that goes away the application itself never appears. The Garmin Express icon is still present in the Windows toolbar as if it's running. I see no errors in Windows Event Viewer.

Exactly the same problem as you, on the same kind of computer as yours...
What to do?

0 SUSSAMB over 10 years ago

Please see Albert's comment above and contact Product Support

North America Support:

US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
Mon–Thurs: 8 a.m.–6 p.m.
Fri: 8 a.m.–5 p.m.
Central Time (closed holidays)

United Kingdom Support:

Freephone from UK landline: 0808 238 0000
Within UK: 0870 850 1242
Outside UK: +44 870 850 1242

For other locales please visit: www.garmin.com/support for contact details