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Garmin Express Update to v3.2.16.0 will not install on Windows 8.1

Former Member
Former Member over 11 years ago
When the Garmin Express Update to v3.2.16.0 became available I tried opening Garmin Connect and connecting to my Garmin 800. The process was immediately stopped to require installing the latest version of Garmin Express. Failed with an error message

I uninstalled the previous version. I have repeated uninstalling and then install several times. Always the same result, "Failed" error message

I tried going to the Microsoft fix it site as recommended in an earlier post but I get yet another error message



So now I can not upload anything and Garmin Connect does not recognize that I have a device at all. All my previous uploads are there but can not any more.
  • 0 over 11 years ago
    Please review the support article linked below:

    Why do I receive a Failed, try again? error message when installing Garmin Express?
    https://support.garmin.com/support/searchSupport/case.faces?caseId=%7Bfd7f9d60-e127-11e3-c98c-000000000000%7D

    Rowan
  • Former Member
    0 Former Member over 11 years ago
    My fix for this issue!

    When the Garmin Express Update to v3.2.16.0 became available I tried opening Garmin Connect and connecting to my Garmin 800. The process was immediately stopped to require installing the latest version of Garmin Express. Failed with an error message

    I uninstalled the previous version. I have repeated uninstalling and then install several times. Always the same result, "Failed" error message

    I tried going to the Microsoft fix it site as recommended in an earlier post but I get yet another error message



    So now I can not upload anything and Garmin Connect does not recognize that I have a device at all. All my previous uploads are there but can not any more.



    looks to be located to install not recognizing when Visual CPP portion of install has finished - I fixed this by :

    Try and install 3.2.17, kill after hanging.
    Restart machine then "Repair" the Visual CPP 2013 redistributable in the Control panel / Programs section (so you know its correctly installed)
    Re-run the install and then, when it hangs on the VisualCpp bit, go into task mgr and kill the vcredit_x86.exe processes (I had 3)

    After this, my install proceeded and completed successfully
  • 0 over 11 years ago
    Since this issue has been resolved I am closing this thread. If a similar issue occurs please create a new thread.

    Thank you

    Mike