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Garmin Express won't upload my new activities (910XT)

Former Member over 11 years ago

Hi,

I've just installed Garmin Express, and am regretting it :eek: - I have three new workouts since switching from ANT Agent, and Express doesn't "see" them. I've synched multiple times, but these 3 don't show up. I've done the troubleshooting steps (checked that I have the latest Express version, checked that ANT stick is connected and that the device has "Pairing" activated). I also created a 10-second workout - and that one uploads, but the three "real" ones seem invisible. This is a bummer since I really need the map file for one of these. Any ideas?

I have a Garmin FR 910 XT, Windows 7, Google Chrome. Your help is much appreciated :-)

/Anne

0 EXPRESSCUSTOMERCARE over 11 years ago

TANTBROLEN

Garmin Express is designed to skip over any .FIT files that come from the watch but are corrupt in some way. I suggest you use the Menu-->History-->Transfer All menu on the 910XT to send all the activities to Garmin Express again. This will force Garmin Express to try and pull all the data from the 910XT. It will only upload missing Activities. Hopefully the ones you want will Sync, if not they will have to be manually deleted from the 910Xt.

Curt

0 Former Member over 11 years ago

TANTBROLEN

Garmin Express is designed to skip over any .FIT files that come from the watch but are corrupt in some way. I suggest you use the Menu-->History-->Transfer All menu on the 910XT to send all the activities to Garmin Express again. This will force Garmin Express to try and pull all the data from the 910XT. It will only upload missing Activities. Hopefully the ones you want will Sync, if not they will have to be manually deleted from the 910Xt.

Curt

Thanks! It took a good while to sync, but finally the new ones were uploaded. Hope it'll work from now on. Much appreciate the support :)