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2 310XT, 2 Win 7 PCs: One sync's from 6 yards away...the other syncs when close by

Former Member over 11 years ago

I have 2 identical Garmin 310XT's purchased together very recently. Both have latest firmware v 4.5.

I have 2 win 7 PC's, both with Garmin Express (latest version 3.2.13) installed.

Now here is the issue I am struggling with when both Garmin's are being charged on one side of the room:

One pair 310XT/PC automatically starts sync as soon as I wake the PC up. The distance is about 6-7 yards.

The other pair 310XT/PC doesn't sync when I wake up the PC from the same 6-7 yards distance. I have to disconnect the Garmin from the charger and bring it within a yard, and SWITCH IT ON for it to start syncing.

Please advise why I am seeing different behaviors between these two (ostensibly identical) 310XT/PC pairs.

Thanks!

0 EXPRESSCUSTOMERCARE over 11 years ago

It very well could be one causing interference with the other. If you take one out of the room or turn it off does it make a difference?

Trish

0 Former Member over 11 years ago

It very well could be one causing interference with the other. If you take one out of the room or turn it off does it make a difference?

Trish

Trish,

Why would there be interference? Aren't each pair 'paired' exclusively?

0 The_Hunnymonster over 11 years ago

They are... But what ExpressCustomerCare is alluding to is that the radio part is still a shared medium - so PC1/WatchA might be interfering with PC2/WatchB in radio terms so that communication doesn't establish.

Since neither PC can occupy the exact same physical space, nor each watch - there could also be "radio shadows" created that affect one pair but not the other - same as trying to tune in a radio station when shielded by a hill.

0 Former Member over 11 years ago

It very well could be one causing interference with the other. If you take one out of the room or turn it off does it make a difference?

Trish

Trish

Tried that and, as suspected, did not work. Please advise.