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Syncing Data to watch

Theshrews81
over 11 years ago
Hi,

I have updated my HR Zones on my connect profile and I am trying to use Express to send the data to my watch. I also have a few workouts I am keen to send over.

When I try it comes up ' there was an error syncing with garmin connect'

How do i fix this? I have an ironman soon and I need my watch working easily.

Matthew
  • 0 over 11 years ago
    Maybe good to tell us what kind of watch u use ;)
  • 0 over 11 years ago
    Have you tried removing the device from Express and connecting it again? You may also want to ensure that you have the watch close to the ant stick when attempting to sync.
    http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

    Albert
  • 0 over 11 years ago
    of course I have.

    Still not working and I am fed up big time!!!!

    Have you tried removing the device from Express and connecting it again? You may also want to ensure that you have the watch close to the ant stick when attempting to sync.
    http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

    Albert
  • 0 over 11 years ago
    If you were previously uploading data with the ANT Agent and had started having trouble after installing Garmin Express, delete the device from Express then clean up the left over ANT Agent data. Pair the device with Express again and your uploads should resume.

    1. Delete the contents of the C:\Users\yourusername\AppData\Roaming\Garmin\Devic es\
    1. Press the Windows Key + R key together
    2. Type this exactly, %Appdata%
    3. Click OK
    4. Open the Garmin folder
    5. Open the Devices folder
    6. Delete the numbered folder (unit id of the fitness device)


    2. Delete the contents of the LegacyProxy folder located in C:\ProgramData\Garmin\LegacyProxy folder
    1. Press the Windows Key + R key together
    2. Type this exactly, %Programdata%
    3. Click OK
    4. Open the Garmin folder
    5. Open the LegacyProxy folder
    6. Delete the numbered folder (unit id of the fitness device)


    3. Restart the computer

    4. Pair the device and creating a couple of short 1 min test activities.

    If you continue to have troubles I suggest you contact us by phone: http://www.garmin.com/us/support/

    Curt