This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express 3.2.7.0 won't install on XP

Former Member
Former Member
Express won't install on XP. It keeps coming up with "Failed Try Again" or "Exit" as choices. I've uninstalled the previous version. How do I get my map updates?
  • Express won't install on XP. It keeps coming up with "Failed Try Again" or "Exit" as choices. I've uninstalled the previous version. How do I get my map updates?


    Try the steps here https://support.garmin.com/support/searchSupport/case.faces?caseId={fd7f9d60-e127-11e3-c98c-000000000000}
  • Having said that, I am up-to-date with both of these, yet Garmin Express 3.2.7.0 still fails to install on my XP Home edition. About 2/3 of the way along the progress bar it pauses for a long time and then comes up with the message box:

    Service 'Garmin Core Update Service' (Garmin Core Update Service) failed to start. Verify that you have sufficient privileges to start system services.

    I am logged in as the System Administrator and all the other apps installed on my PC seems able to start their resource hogging services without a problem.

    I am waiting somewhat impatiently for Garmin to sort this out so that I can update my maps and stop my nuvi telling me to turn into urban streets that have now been designated as traffic free.


    Have you tried downloading the Express .exe file to your PC, then right click it and select 'Run as administrator'. That has resolved the privileges problem for some.
  • Former Member
    0 Former Member over 11 years ago
    Are you using XP Professional or XP Home?

    Apparently Garmin Express 3.2.7.0 install requires the following to be on your machine:
    Microsoft Installer 4.5. See http://www.microsoft.com/en-us/download/details.aspx?id=8483
    Microsoft .NET framework 4.0.3. See https://support.garmin.com/support/searchSupport/case.faces?caseId={c9ab5190-3cd7-11e3-f27b-000000000000}

    Having said that, I am up-to-date with both of these, yet Garmin Express 3.2.7.0 still fails to install on my XP Home edition. About 2/3 of the way along the progress bar it pauses for a long time and then comes up with the message box:

    Service 'Garmin Core Update Service' (Garmin Core Update Service) failed to start. Verify that you have sufficient privileges to start system services.

    I am logged in as the System Administrator and all the other apps installed on my PC seems able to start their resource hogging services without a problem.

    I am waiting somewhat impatiently for Garmin to sort this out so that I can update my maps and stop my nuvi telling me to turn into urban streets that have now been designated as traffic free.


    Many thanks for all your suggestions. I followed ROBHISTON's advice and installed just Microsoft Installer 4.5 and this allowed me to install the map upgrade and some other stuff. For your information I'm running XP Pro, 2002, Service Pack 3. Cheers.