What I've got: I'm using an ANT+ stick on a Dell Inspiron 720, running Windows 7. I am trying to download the data from my Garmin Swim watch. I installed the ANT stick in the computer today, and it downloaded the driver today, so presumably it is the most recent version of the driver.
The problem: Garmin Express installed correctly, and when I started it up, it found my Garmin Swim watch right away, no problems. Then, it told me I needed to either create an account or sync to my existing account. I do have an account, but no matter which option I select, Garmin Express crashes shortly after. When the Sync window or the Create Account window pops up, immediately after I get a message saying "Express has stopped working. A problem caused the program to stop working correctly. Please close the program." I have tried dozens of times, and it's always the same.
The further problem: I've also tried downloading the data using the Garmin Connect website, but it can't seem to find my device. It knows the Ant stick is there, and indeed I have downloaded the most recent Ant Agent, but it still can't find my Swim watch.
So, I'm about ready to throw either my computer or the watch out the window. I hope someone can help, because I can't think of anything else to try.