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Forerunner 15 – Device not found

Former Member over 11 years ago

I have bought the FR 15 yesterday and I am having trouble using Garmin Connect.

I've installed Garmin Communicator Plugin 4.2.0.0 on Chrome 35.0.1916.153 m and it keeps on telling me that no device is detected (same on IE 11). I have downloaded Garmin Express 3.2.7.0 and it does not see the device either. I am running Win 7 64 bit SP1. I've also installed Garmin USB drivers, but that didn't help. The watch shows that it is charging, when it is plugged in, but is not being recognized.

Any suggestions, please?

0 SUSSAMB over 11 years ago

Try the tips in this FAQ http://support.garmin.com/support/searchSupport/case.faces?caseId=%7Be908ee90-c6c1-11e1-dcef-000000000000%7D