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F15 and Garmin Express

Former Member over 11 years ago

Just purchased new forerunner 15 and I cannot get it to connect to the garmin express. It connected one time this morning and found my device, but I cannot get it to connect again. any help would be appreciated. been waiting for this watch for a long time :(
Running windows 7 professional 64bit.

0 SUSSAMB over 11 years ago

Try deleting it from Express then reassociating it http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

0 Former Member over 10 years ago

Feeling frustrated! I sold my vivofit to get the F15 because of the issues we had with syncing with vivofit. Now the F15 will only sync my steps but not the work-out. This happened today only so far. I can see the work out on my watch but I tried syncing twice and nothing shows up on garmin express or my phone app. Please let me know what I can try to have this sync properly.

Thanks
RL

0 EXPRESSCUSTOMERCARE over 10 years ago

We can try some basic troubleshooting first:
http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={8a5f1480-ddf1-11e2-7dd9-000000000000}&kbName=garmin

Please let us know the results.

Albert