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Error when trying to sync Fenix 2 to Garmin Express

Garmin Express will not synch with Fenix 2. Says there is an error. It says the Ant stick is not connected and that I should connect it and try again? This error has only showed up since I updated to the latest firmware on the Fenix 2, 3.1. Any thoughts or suggestions, Thanks.:confused:

0 EXPRESSCUSTOMERCARE over 11 years ago

BUBBLEB

The fenix2 does not use the ANT Stick to sync with Garmin Connect. It syncs when connected to the cradle/USB connector. Try the suggestions in the FAQ: What should I do if I'm having issues with the Garmin Express client?

Curt

0 bubbleb over 11 years ago

Exactly, that is why I am puzzled. I have synced many times, uploaded new firmwares etc no problem till this latest update.

0 SUSSAMB over 11 years ago

Have you tried what Curt suggested? Normally a delete from Express/reassociate sorts everything out either after an Express update or a device update.

0 bubbleb over 11 years ago

I have already tried deleting Fenix2 from Express and then re associating it, but left out a few steps. Will try all steps and report back. Thank goodness I have an OTG cable and STUploader app on my GNote 3 or else I could not upload activities at all.