Using the latest version of Garmin Express I am unable to correctly pair or upload data to the Connect site.
When I delete all device profiles and try and pair the pair operation fails but when restarting Garmin Express I see my device listed. The sync operation then fails. There are no helpful messages in the application. Here are extracts from the log files. If there is any more info you need to help resolve this please let me know.
ExpressClientLog
--------- [ Thread 1 ] ----------------+-------+------+---+--->
2014-05-11 17:48:50.862203 (UTC+02:00) | 3284 | 1 | I | Client Version: 3.1.9.0.3401032
2014-05-11 17:48:50.870203 (UTC+02:00) | 3284 | 1 | I | Operating System Version: 601 Service Pack 1
2014-05-11 17:48:50.872204 (UTC+02:00) | 3284 | 1 | I | Installed .NET Version: 4 Service Pack 0
2014-05-11 17:48:50.872204 (UTC+02:00) | 3284 | 1 | I | .NET 4.0 Patch Installed: Yes
2014-05-11 17:48:50.872204 (UTC+02:00) | 3284 | 1 | I | .NET 4.0.3 Update Installed: No
2014-05-11 17:48:50.872204 (UTC+02:00) | 3284 | 1 | I | .NET 4.5 Update Installed: Yes
2014-05-11 17:48:50.881204 (UTC+02:00) | 3284 | 1 | I | CoreService.GetChannel() {
--------- [ Thread 4 ] ----------------+-------+------+---+--->
2014-05-11 17:48:50.882204 (UTC+02:00) | 3284 | 4 | W | CoreService.ConnectThread_Run() {
--------- [ Thread 1 ] ----------------+-------+------+---+--->
2014-05-11 17:48:50.882204 (UTC+02:00) | 3284 | 1 | I | Waiting while connection to service is established...
--------- [ Thread 4 ] ----------------+-------+------+---+--->
2014-05-11 17:48:50.883204 (UTC+02:00) | 3284 | 4 | I | CoreService.set_ApiStatus() {
2014-05-11 17:48:50.883204 (UTC+02:00) | 3284 | 4 | I | status = Connecting
2014-05-11 17:48:50.885204 (UTC+02:00) | 3284 | 4 | I | }
2014-05-11 17:48:50.888204 (UTC+02:00) | 3284 | 4 | W | Service is running, but WCF channel is not open.
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 4 | I | CoreService.set_ApiStatus() {
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 4 | I | status = Available
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 4 | I | }
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 4 | W | }
--------- [ Thread 1 ] ----------------+-------+------+---+--->
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 1 | I | ApiStatus changed to Available.
2014-05-11 17:48:50.982210 (UTC+02:00) | 3284 | 1 | I | }
2014-05-11 17:48:51.038213 (UTC+02:00) | 3284 | 1 | I | Client Version: 3.1.9.0.3401032
2014-05-11 17:48:51.145219 (UTC+02:00) | 3284 | 1 | I | Migrating ANT devices from ANT Agent/Express Fit.
2014-05-11 17:48:59.384690 (UTC+02:00) | 3284 | 1 | I | Initializing DotNetAgentFactory with ANT support disabled.
2014-05-11 17:48:59.411692 (UTC+02:00) | 3284 | 1 | I | Ignoring device attached operations because device is ANT
2014-05-11 17:48:59.416692 (UTC+02:00) | 3284 | 1 | I | Ignoring device attached operations because device is ANT
2014-05-11 17:48:59.447694 (UTC+02:00) | 3284 | 1 | I | Map update pod loaded
2014-05-11 17:48:59.449694 (UTC+02:00) | 3284 | 1 | I | Map update pod loaded
2014-05-11 17:48:59.451694 (UTC+02:00) | 3284 | 1 | I | Purchasable info pod loaded
2014-05-11 17:48:59.452694 (UTC+02:00) | 3284 | 1 | I | Purchasable info pod loaded
2014-05-11 17:48:59.453694 (UTC+02:00) | 3284 | 1 | I | Sync pod loaded
2014-05-11 17:48:59.455695 (UTC+02:00) | 3284 | 1 | I | Updates loaded
2014-05-11 17:48:59.460695 (UTC+02:00) | 3284 | 1 | I | FreeViewModel..ctor() {
2014-05-11 17:48:59.460695 (UTC+02:00) | 3284 | 1 | I | FreeViewModel loaded.
2014-05-11 17:48:59.460695 (UTC+02:00) | 3284 | 1 | I | }
2014-05-11 17:48:59.462695 (UTC+02:00) | 3284 | 1 | I | Reinstall loaded
2014-05-11 17:48:59.469695 (UTC+02:00) | 3284 | 1 | I | Device Info loaded
2014-05-11 17:48:59.478696 (UTC+02:00) | 3284 | 1 | I | ConnectNewDeviceViewModel loading
2014-05-11 17:48:59.478696 (UTC+02:00) | 3284 | 1 | I | ConnectNewDeviceViewModel loaded
2014-05-11 17:48:59.479696 (UTC+02:00) | 3284 | 1 | I | Schedule loaded
2014-05-11 17:48:59.480696 (UTC+02:00) | 3284 | 1 | I | About loaded
2014-05-11 17:48:59.481696 (UTC+02:00) | 3284 | 1 | I | Settings loaded
2014-05-11 17:48:59.484696 (UTC+02:00) | 3284 | 1 | I | NewDeviceViewModel loading
2014-05-11 17:48:59.484696 (UTC+02:00) | 3284 | 1 | I | NewDeviceViewModel loaded
2014-05-11 17:49:01.289799 (UTC+02:00) | 3284 | 1 | I | GInternet.OnIsConnectedChanged() {
2014-05-11 17:49:01.289799 (UTC+02:00) | 3284 | 1 | I | isConnected = True
2014-05-11 17:49:01.289799 (UTC+02:00) | 3284 | 1 | I | }
2014-05-11 17:49:04.482982 (UTC+02:00) | 3284 | 1 | I | OperationPhase: Preparing for 3843312408SyncUpload
2014-05-11 17:49:04.485982 (UTC+02:00) | 3284 | 1 | I | Entering sleep prevention mode from OperationQueue.QueueOperation
CoreServiceLog
--------- [ Thread 18 ] ---------------+-------+------+---+--->
2014-05-11 17:44:25.630033 (UTC+02:00) | 5340 | 18 | I | CoreWcfService.EndAuthenticateDevice() {
2014-05-11 17:44:25.630033 (UTC+02:00) | 5340 | 18 | I | client = "EXPRESS_3"
2014-05-11 17:44:25.630033 (UTC+02:00) | 5340 | 18 | E | EndGetNewAntDevice failed.
2014-05-11 17:44:25.630033 (UTC+02:00) | 5340 | 18 | E | System.AggregateException: One or more errors occurred. ---> System.ServiceModel.FaultException`1[Garmin.Cartography.MapUpdate.CoreLibrary.CoreException]: The creator of this fault did not specify a Reason.
2014-05-11 17:44:25.630033 (UTC+02:00) | 5340 | 18 | E | at Garmin.Cartography.MapUpdate.CoreService.Device.CoreDeviceManager.<AuthenticateDeviceAsync>d__4b.MoveNext()
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | --- End of inner exception stack trace ---
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | at System.Threading.Tasks.Task`1.get_Result()
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | at Garmin.Cartography.MapUpdate.CoreService.CoreWcfService.EndAuthenticateDevice(IAsyncResult result)
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E | ---> (Inner Exception #0) System.ServiceModel.FaultException`1[Garmin.Cartography.MapUpdate.CoreLibrary.CoreException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Garmin.Cartography.MapUpdate.CoreLibrary.CoreException: Could not download directory. Response: ANTFS.Response.None [Device 3843312408]).<---
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | E |
2014-05-11 17:44:25.631033 (UTC+02:00) | 5340 | 18 | I | }
(Timestamps are different as I was trying again.)
