I bought Garmin Nuvi 42 a few days back. Since then, whenever I turn it on, it keeps saying 'Acquiring Satellites' and after a long time flashes message, 'No satellites are available, do want to continue search?' Thought that this is because the product is not registered. So I tried registering the product but could not, since the device registration site asks to register the device through Garmin Express and the Garmin Express cannot get installed on the computer because it gets stuck while installing the software at 'netfx40clientweb'. There's no other way to install this software or guidelines on software forum to mitigate this problem. The MapUpdater won't install with an error message that the installation file is corrupt. When i tried to upload this problem with the 'email support', it did not let me with an error message, 'Please select a specific device or Garmin software or Other products in step 1.' and the drop down to select the 'Garmin software or Other products' remains blank. Is this a deliberate act by Garmin to obstruct people from bugging the precious Garmin Support individual? There're no dealers' phone numbers by country. By far the worst support I've ever come across.:mad:
My friend bought some local made GPS system here in Thailand for cheap cost and it is working better than this Garmin. I'm really not satisfied with this product and especially, the support. I wonder if this is what I've paid so much of money for?
The main problem is the 'Acquiring Satellites' message. Will you please guide me through this problem?
If support really wants to contact me, can get in touch with me on [email][email protected][/email].