Connecting problems with FR 220 and Garmin Express

Former Member over 11 years ago

Hi!! I have a forerunner 220 since today but I can't connect with Garmin Express, the PC recognize the FR but the program doesn't. I try during the last couple of hours and I don't know how to do. I try reinstall the garmin express but the problem continue.

Any ideas?? Thanks.

0 EXPRESSCUSTOMERCARE over 11 years ago

NOGY86 - Disconnect any other USB devices from the computer and make sure Garmin Express is up to date.

How do I update Garmin Express?

Curt

0 Former Member over 11 years ago

I think i know what is the problem, when i connect the FR220 to the computer, the computer recognize the FR220 as a memory card not as a Garmin Forerunner 220 and because of that I can't download anything to the FR or put my workouts in Garmin Connect. I install several times the garmin express and the plugin and the usb drivers and i don't know what more i can do. How can i resolve this??

Thanks.

0 Former Member over 11 years ago

Thanks for the answer but the link is broken.

0 EXPRESSCUSTOMERCARE over 11 years ago

NOGY86 The link is fixed. Please make sure Garmin Express is up to date.

The FR220 is a mass storage device. So it will behave like a USB Flash drive or a SD card when connected. Disconnect any other USB mass storage type devices and Garmin Express should recognize the FR 220. This FAQ will also have further suggestions.

Why is my Garmin device not communicating with Garmin Applications?

Curt