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garmin express fr60

Former Member over 11 years ago

Recently brought a Vivofit and now only have the option of using Garmin Express to upload , when trying to connect my FR60 it recognises the device but says it is incompatible so therefore can not upload any activity's please help

0 EXPRESSCUSTOMERCARE over 11 years ago

Thank you for the report of the issue with your FR60, we are currently working to gather additional data in regard to your issue.

Shane

0 Former Member over 11 years ago

sorry i should have said
im using windows 7

0 Former Member over 11 years ago

Thank you for the report of the issue with your FR60, we are currently working to gather additional data in regard to your issue.

Shane

Shane, thanks for looking into the FR60 issues. Can you give us an update? When I try to add my wife's FR60 into GE, I always receive the error message, "We're Sorry... There's a problem with our servers, which means that Express is temporarily unavailable. We're working as fast as we can to get it back up and running. Please try again later."

Can you help? Thanks!

0 EXPRESSCUSTOMERCARE over 11 years ago

We were able to duplicate and report issues with pairing the FR60 with Garmin Express on the PC and Mac. This should be resolved in a future update to Garmin Express.

Curt

0 CAVESOFTQLT over 10 years ago

Two weeks further on and this issue is still outstanding. Come on Garmin hurry it up please.

0 STEVIEMIDNIGHT over 10 years ago

still not working for me either.

version 3.2.7.0 just updated. windows 8.1 finds device but doesn't display serial and states device is not compatible!

works fine with my other devices.

0 Former Member over 10 years ago

i, too, am having the same issues! I am on a mac.

0 Former Member over 10 years ago

FR 60 - Windows 7 Pro - GE v3.2.7.0
Incompatible device

0 Phazon over 10 years ago

Garmin Express was recently installed on my computer. With Express, activities no longer upload from my FR70 to Garmin Connect.

Please let me know how to upload activities from my FR70 to Garmin Connect.

0 SUSSAMB over 10 years ago

Try here http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={600f3dd0-3e6a-11dd-d7af-000000000000}&kbName=garmin