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Garmin Express can't update map on nuvi 2597

David-B-Sutton-Coldfield

I am using Express v7.29.1+6f36140f to update the City Navigator Europe map on my 2597. When I connect the device to my Windows 11 PC, Express recognises it and offers to install the Traffic Text, GLX, All Languages v2.20 as well as the 2027.30 map. I cannot select the map update on its own.

When I click Update Software, Express updates the Traffic Text, presumably, but the install doesn't continue to update the map. When I disconnect and reconnect the nuvi, I get the same options and Express does a software update but doesn't update the map.

I have tried changing the Installation Options, but always get stuck on the software update stage.

I was able to install the map for an older nuvi 205W onto the PC using Express, but can't get this to work with the 2597.

Any ideas?

  • 0

    I’m not sure how much space the Europe map may take but what size memory card is being used and how much free space exists on the card?

  • 0 in reply to JohnfromPA

    Thanks for the prompt reply. The built-in storage says 2.69GB free of 7.02GB and the Kingston 32GB microSD card says 22.1GB free of 28.8GB, as seen by Windows when the Nuvi is plugged in and Express is running. That 7GB or so of used space is for the previous version City Navigator Map. I found the space used in Express under Tools and Settings. That shows Device Storage as 61% full, 2.89GB free, and SD Card Storage 23% full, 23.77GB free.

    I wouldn't expect a problem with space, but if there was, I would download the maps to the PC and use MapInstall or similar. I don't normally have to do that with the 2597 (I think). However, the only Install button that is live is for the Traffic Text. If I hover the mouse over the Install button for the map, it says "The required software update must be installed before this one." The map file size is given as 11.36GB.

    I can select Install to computer only, Update All, and it "installs" the Traffic Text only, maybe, restarts the Nuvi and we go round again. Actually, there is no indication from the Nuvi that it is updating anything, but there is no error message on screen either.

  • 0

    I think I have worked it out. After the software update, Express says to disconnect the device. What it doesn't say is to power-up the device separately without using the computer. The device will then restart itself and install the update. It is now downloading the map update!