Hello everyone,
I'm having trouble getting Garmin Express to recognize my device on Windows, and I'd appreciate any help.
Setup:
- Device: [e.g. Forerunner 265]
- Garmin Express version: [e.g. 7.x, check under Settings > About]
- Operating system: [e.g. Windows 11, 64-bit]
- Connection: original Garmin USB cable, plugged directly into the PC (no hub)
The problem:
When I connect the device, it charges normally, but Garmin Express shows "Device not found" or doesn't list it at all. [Add any error message you see.]
What I've already tried:
- Restarted both the PC and the device
- Tried different USB ports, including USB 2.0
- Uninstalled and reinstalled Garmin Express
- Checked that the device appears in File Explorer / Device Manager [yes or no]
Has anyone run into this and found a fix? Any suggestions would be really helpful.
Thanks in advance!
