glances keep changing order on a watch costing hundreds in version TWENTY-SIX of the firmware

it is almost comical how messed up and broken the 7 series is compare to the 6 series

except I am not laughing being stuck with this pile of bugs and broken features every day

almost every damn "feature" has some kind of bug on this watch, backlight, weather, sensor connections, everything

now why do the glances keep getting their order reset after I change and save them?

I suspect it has to do with a conflict between the watch as source for settings vs something in the phone app and they are fighting it out

Did Garmin fire all their best developers after 2020? is there just one developer that moves from watch to watch and is now just working on the newer 70/170 series?

  • There has been historically issues with *Garmin Express* rearranging things on syncing (it does have this explicit facility but sometimes it's got a mind of its own, and there might some interaction between Express and Connect). A couple of recent updates claim to have addressed it. I've experienced this issue in the past but not very recently. 

    GE release notes:

    Garmin Express v7.28.1 is available for PC today. If you would like to update to the latest version, please visit “About” within the Settings of the Express application and select “Check for Updates to Express.” This version includes the following changes: 

    • Addressed an issue with Edge x40 devices stuck in a boot loop state

    Previous Versions:

    7.28.0

    • Removed the ability to edit the birthdate in the add device flow.
    • Fixed an issue with the old map image file not being removed for map updates on SD cards.
    • Addressed a crash that could occur when downloading a software update due to bad data being returned.
    • Other minor bug fixes and improvements.

    7.27.1

    • Fixed an issue with the Pin Lock banner not displaying.
    • Fixed an issue with devices in Garmin mode not being detected.
    • Fixed an issue with widgets being re-ordered after a sync.

    7.27.0

    • Added support for the Rally 110/210
    • Fixed an issue with device software versions displaying incorrectly.
    • Fixed an issue with Glances and Activity lists being moved or reset on devices after a sync with Garmin Connect.
  • I can confirm that this problem still exists with GE 7.28.1. If there are folder in glnaces those keep their respective position to each other but all glances w/ directly sit in the glances view will be mixed up and set to the first positions - meaning before the folders. 

    Experienced that lately with a F7s on 15.77, a T7pro on 17.28 and an Enduro2 on 26.09. with the same result. So this not fixed either...

  • If you are still noticing that your glances after syncing with Express are moved, please update the thread stating if you are using a Mac or Windows computer!

  • In my case it is the Windows version of GE.

  •  Thanks for letting us know! I sent you an email to get a ticket going for the team.

    If anyone else is experiencing similar things with their Fenix 7, please reply with what computer you are using! 

  • I had to update Garmin Express today to the latest version, and after syncing my watch my Glances were rearranged. I'm using Windows 10.

  • it is not just from Windows Express

    my main computer was off for 12+ hours and after I powered on my Fenix7 this morning the glances were fine

    after syncing with my tablet minutes after the watch was turned on for the first time that morning, the glances changed order before my Run

    this is INSANELY ANNOYING

    setting Glance order on the watch should be AUTHORITATIVE

    there should be no changes done by app/glance updates via Connect or Express

    and it's not just third party Glances that are changing position

    things like sunrise/sunset which is internal gets reset to the top sometimes

  • and it's not just third party Glances that are changing position

    Thanks for pointing this out since it reminded me to be more precise: For me it was just the CIQ glances since only have CIQ glances like battery, hydration counter and Tempe widgets loacted directly in the glances menu with all native widgets being organized in folders. ISince you reminded it I will add an native widget outside a folder before I test and make the pictures Garmin - CF asked for.

    after syncing with my tablet

    THIS reminds me that I also saw unwanted glances like stock options and the like (it were 4 or 5 of them) added when I was forced to connect to GC lately because of this new thing forced upon us:  FYI: CIQ apps installed in 2026 will stop working if unit is not connected to GC > 39days 

     : I will provide the information you requested but ofc. I have to do that with the only system I have on 26.09 which is a test unit; since all information from a device not on current software will receive the same answer it always did in the last two years. This unit on 26.09 I use for testing purposes only at the moment with no daily use and hence it doesn't eat up much battery. So a charge will be not needed in the next two or three weeks. FYKI: I always do full battery cycles before I hook up (maybe this being the reason I never observed any battery problems so far).

    To be earnest: I don't understand, why it shouldn't be possible to do the verification of those problems in support. This for one is easy to reproduce. In the good old times - which lay just 3 years in the past - your outstanding colleague Chris used to investigate the problems reported here by himself with his test units and most of the times he was able to confirm the problems I described to him really quick. All he would do after that diagnostics is asking for serial numbers, name and registration address fromm all affected to add those to the case. There was no need to do diag for each and everyone who observed the same problem he confirmed already. After that almost all of the problems were fixed in the next, or sometimes the very next release. On very special occasions it was even possible to get some miraculous hotfix loaded onto the offending device between releases.

    Alas: long gone are these times. And people who have problems and remember those times are not really happy campers anymore... 

  • Circling back to this thread, with the new reports I am sending out emails to gather additional info. Please double-check that you received this!

  • Still a thing in version 7.29.1
    Quite annoying.