Garmin Express not installable on Windows

Hi everyone, as per the title Garmin Express cannot be installed on Windows, it was previously removed because it did not even install updates

How can I intervene? Until a couple of months ago everything was working correctly.

windows 11 home 64

versione 25H2

ram 16g

Amd ryzen 5 5625u 2.3ghz

Free hard disk >200gb

0 Peobody 8 days ago

It it weird that the 7.28 installer is looking for a \ProgramData\Package Cache\ folder that contains 7.27 in its name. It makes me think that it is trying to upgrade a version that has been uninstalled. Are the images showing what you get after downloading GarminExpress.exe and running it? (must be run as an admin)

Possibly relevant support resources:

.msi File Not Found when Updating a Garmin Software Application

Full Uninstall of Garmin Express/Garmin Express Fails to Uninstall

0 mcarbo82 7 days ago in reply to Peobody

No solution from the links found any resources, it doesn't work, you can run it as administrator. Garmin Express is no longer on the PC, it was uninstalled (but it was trying to update itself before).

0 Peobody 7 days ago in reply to mcarbo82

The second screenshot you posted the message recommends looking for the ExpressInstaller.msi file. Did you do that?

I don't have any other suggestions.

0 mcarbo82 7 days ago in reply to Peobody

Yes..

0 steynja 7 days ago in reply to mcarbo82

Something must have gone wrong during attempting to install Garmin Express. What I would do, is to go and delete the "C:\ProgramData\Package Cache\{DD4CB2DB-xxxxx-xxxxx}v7.27.0.0 folder. If you have a close look, the version of Garmin Express you are trying to install is 7.28.0.0, but the installer is looking for the "ExpressInstaller.msi" file in the previous version's package cache folder, which is v7.27.0.0. I would then re-download the installer (https://download.garmin.com/omt/express/GarminExpress.exe), and save it to a known location, such as perhaps the Desktop. Once the file has completed the download, right click on the GarminExpress.exe file and run it as Administrator. I am confident that it should install successfully this time.

0 mcarbo82 6 days ago in reply to steynja

La cartella “C:\ProgramData\Package Cache\{DD4CB2DB-xxxxx-xxxxx}v7.27.0.0” non è presente sul pc, avviando da desktop come amministratore cerca comunque quella cartella e non procede

0 JohnfromPA 6 days ago in reply to mcarbo82

C;\ProgramData is a hidden folder so make sure you File Explorer setting allow you to see “hidden” contentt.

0 steynja 6 days ago in reply to mcarbo82

To show hidden files in Windows 11, open File Explorer (Win + E), click the View menu in the toolbar, hover over Show, and then select Hidden items; this instantly reveals them, appearing slightly grayed out, and you can hide them again by unchecking the option. For more permanent settings or to show system files, use the Folder Options via the three dots (More options) > Options > View tab to select "Show hidden files, folders, and drives".

0 Garmin - KS 2 days ago

mcarbo82 In addition to the suggestions that others provided, I also recommend reviewing this FAQ: Garmin Express Fails to Install or Update on a Windows Computer

After the above instructions are followed, Garmin Express should be able to install successfully. If not, the computer should be checked by a Microsoft certified repair technician, or another computer should be used.