V7. 26.0.0 won't connect on win10 64bit

Just accepted the update to V7 26.0.0 and now we can't connect my wife's Lily 2. Device manager shows a grey question mark. Tried uninstalling, rebooting, reinstalling as admin.

Tried updating drivers but Device Manager says latest are there. Driver version 2.3.1.0 19/04/2012 - which weirdly is the version downloaded also if you go to the Garmin USB drivers download and download what is meant to be 2.3.1.2 01/10/2015.

In file Explorer I just get the drive letter but a "? “ on it - can't see the fit files etc.

Tried different USB sockets as well. 

Nothing of any consequence in Event Viewer. 

  1. Any suggestions, as it used to connect before Express updated?