I am getting the "There was an error installing update" during the download phase of the update process. I'm using the late version of Express (7.24.0.0). This is the only information that is displayed in the UI. I then ran the toll in a terminal. Here is the resulting log of the download
2024-12-08 19:59:05:167 Garmin Express[22824:105578] IPCClient - registering SoftwareUpdateViewController at index 9 2024-12-08 19:59:05:168 Garmin Express[22824:105578] Percent Complete: 0.000000 2024-12-08 19:59:05:173 Garmin Express[22824:105578] IPCClient - unregister UpdateIntroViewController 2024-12-08 19:59:05:399 Garmin Express[22824:105578] Percent Complete: 1.764706 2024-12-08 19:59:06:144 Garmin Express[22824:105578] Percent Complete: 3.529412 2024-12-08 19:59:06:773 Garmin Express[22824:105578] Percent Complete: 5.294118 2024-12-08 19:59:07:183 Garmin Express[22824:105578] Percent Complete: 15.882353 2024-12-08 19:59:07:201 Garmin Express[22824:105578] MapUpdateEx Flow: UpdateGroup initWithCoder 3870128234 2024-12-08 19:59:07:220 Garmin Express[22824:105578] Percent Complete: 15.882353 2024-12-08 19:59:07:946 Garmin Express[22824:105578] Percent Complete: 17.647059 2024-12-08 19:59:07:948 Garmin Express[22824:105578] Percent Complete: 17.647059 2024-12-08 19:59:07:948 Garmin Express[22824:105578] Percent Complete: 17.647059 2024-12-08 19:59:08:445 Garmin Express[22824:105578] Software operation RequiredSoftware-3870128234 failed 2024-12-08 19:59:08:461 Garmin Express[22824:105578] MapUpdateEx Flow: UpdateGroup initWithCoder 3870128234 2024-12-08 19:59:08:478 Garmin Express[22824:105578] NavigationController - pop to kind DashboardViewController 2024-12-08 19:59:08:478 Garmin Express[22824:105578] BFNavigationController - pop to DashboardViewController 2024-12-08 19:59:08:478 Garmin Express[22824:105578] BFNavigationController - displaying DashboardViewController
The error seems to be Software operation RequiredSoftware-3870128234 failed.
How can I resolve this issue?
Thanks
