Basecamp and XT2

yeisi_ 1 month ago

Hi
I just install basecamp and garmin express in a new computer and now I cant see the option "Install the map in the computer" from Garmin Express, only reinstall the map in the XT2 when I conect my Zumo XT2. I have other computer with same devices and dont have that problem.

I dont know if someone have this problem

Thanks

Top Replies

SUSSAMB 1 month ago in reply to yeisi_ +1 verified

No, I didn't say reinstall I said update. Have you yet used Express to update the map on your XT? The reason I ask is that Express won't show the option to install to your computer unless you've updated…

All Replies

0 SUSSAMB 1 month ago

Have you used Express to update the map on your XT2?

0 yeisi_ 1 month ago

Yes I use the Express, and reisnstall the map perfectly in the GPS but the option for install in the computer is not active

Thank you

+1 SUSSAMB 1 month ago in reply to yeisi_

No, I didn't say reinstall I said update. Have you yet used Express to update the map on your XT? The reason I ask is that Express won't show the option to install to your computer unless you've updated the map.

0 yeisi_ 1 month ago in reply to SUSSAMB

Ok then I think that I need to wait for an map update because now only have the reinstall option

0 8750897 27 days ago in reply to SUSSAMB

I have the same problem.

I used GarminExpress 7.24.0.0 to update my XT2 maps to Europa 2025.20 and now I don't have the option to install them to the PC.

0 SUSSAMB 26 days ago in reply to 8750897

Is your Express up to date? If not update it. If it is remove the XT2 from Express then re-add it.

0 8750897 26 days ago in reply to SUSSAMB

Yes, my Garmin Express is up to date (as stated by itself and because it's version 7.24.0.0 that at the time is the most recent one).
I removed the XT2 from Garmin Express and re-added it with the same result, no option to install the maps to PC available.
I tried with two different PCs (both Win 10, one Pro the other Enterprise), one of them with a fresh and first time install of Garmin Express.

0 SUSSAMB 26 days ago in reply to 8750897

May be worth asking here as it's aimed more at your device www.zumouserforums.co.uk/

0 Peobody 21 days ago in reply to SUSSAMB

There are a couple of reports on the Zumo User Forums about this problem as well. One poster reports that Garmin told him that the option to install the map to the computer would not longer be offered. At the moment this seems to apply only to the XT2. Let's hope this isn't the beginning of the end of map updates to Basecamp.

0 7481212 5 hours ago in reply to Peobody

Garmin told me the same thing, that they want to disconnect from Basecamp and have all XT2 users join the Tread App. Regrettable.