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GARMIN EPIX PRO 2, NON STOP LOOP RESTARTING & LOADING MAP

i don't know what happened. i am just charging my phone and a topo map was suggested to be downloaded so i did. after that download my epix is on continuous loop re starting and loading maps reaching to loading map25 then re start and the loop keeps going on. i tried all the soft and hard re start and re boot, but still no success. any other suggestions or help you guys can recommend? thank you.