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nüvi 2597LMT Error when trying to update "We are unable to add this device because our servers are unavailable at this time."

Keep getting this error, other GPS will update on my Garmin Express but this one will not work. Tried older versions. Tried other laptops. But no luck. Need help

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JohnfromPA 4 months ago in reply to 3906491 +1

I had suggested you go to the link cant-update-my-nuvi-2597lmt and once there scroll down to the test procedure mentioned by Nuvi-Neber (response #4). The procedure starts with the text "I would tend…

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0 3906491 4 months ago in reply to JohnfromPA

I tried the reset. Didn't work. Did get rid of the "Invalid Chart", Check the "RAM test" and still "Not Supported". I have new cord coming. I'll try that and see if that helps. But have my doubts. I guess the only other option is to re solder or replace the USB connector.

0 3906491 3 months ago in reply to 3906491

I tried the new cord. No luck, still get the same error and "Ram test: Not supported". I visually checked the USB port on the device. Solder connections looked good. Any other ideas? Thanks for the help