Hi,
My Drive Smart 61 is refusing to install Garmin Cyclops Europe Camera database. using Garmin Express
Until recently, this had always worked perfectly. I am using the same PC as always, (Windows 7, 64 bit) and have not changed anything.
I have completed the following steps:
1: Remove the device from Garmin Express, then add it again
2: Uninstall Garmin Express followed by PC shutdown.
3: Start PC, download Garmin Express and install the current version: 7.22.1.0 (ba45ca00), as an Administrator
4: Factory reset the Drive Smart 61
Despite completing all the steps above, the problem is still present.
Garmin Express always recognizes the device, but keeps stating: "There was a problem installing the content"
However, when selecting Tools & Content, Utilities, Optional Updates, Language Files, English, this does install without issues
Can anyone suggest anything else that could be tried to correct the problem?
Many thanks