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Unable to download Navionics charts to microSD

Hi all

Purchased a Navionics+ subscription recently and have been having difficulty getting the maps downloaded via Garmin Express. 

The download gets to 23% every time and then tells me there was an error installing the update. 

I worked through the troubleshooting page and consistently came up with the same results. Called support this morning and was told they would look at the logs and get back to me, but they have not done so yet.

Things I've tried - Fresh install of Express, restarting computer, running as admin, turning off firewall. MicroSD is a Sandisk imagemate of the correct size. 

Any ideas? I really wanted to get out on the water this weekend, but not looking great for that...