This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Express Updates always fails

Hi everyone, I need help with Garmin Express on my Windows laptop.

Ever since I bought my Laptop (2021) and installed Garmin Express, when an update becomes available, it is never able to update successfully and always fails. I always get this message:

"Install Failed. Garmin Express could not be installed in this computer. Try installing again.".

Running Express as Admin doesn't change anything.

The only thing that works is to force uninstall Garmin with the following commands in cmd:

1. wmic
2. product where name="Garmin Express" call uninstall
3. Y

Then to download the new Garmin Express from the website, and that installs fine.

This process is just really annoying and I don't understand why any update won't install successfully.

I'm have a Lenovo X1 Carbon running Windows 11 Pro.

Has anyone had this issue before? Is there an update log written somewhere that I can check in order to figure out what the issue is?

Thanks in advance for any help or feedback.

Top Replies

All Replies

0 JohnfromPA 11 months ago in reply to Marcel_Zeist

Marcel, I'm not familiar with DeepL. What is its purpose?

0 4411990 11 months ago in reply to JohnfromPA

Simple search on the Internet would explain it's purpose.

0 JohnfromPA 11 months ago in reply to 4411990

Well, wiki says the following so I’m hard pressed to understand its issue with GE.

DeepL Translator is a neural machine translation service that was launched in August 2017 and is owned by Cologne-based DeepL SE. The translating system was first developed within Linguee and launched as entity DeepL. It initially offered translations between seven European languages and has since gradually expanded to support 31 languages.

Its algorithm uses convolutional neural networks and an English pivot.^[1] It offers a paid subscription for additional features and access to its translation application programming interface.

0 Marcel_Zeist 11 months ago in reply to JohnfromPA

DeepL is a translation app, as I wrote in my previous post. DeepL, as other software, uses CefSharp components.

Looking at the Garmin Express installer log I found this:
>Looking for running process: C:\Program Files (x86)\Garmin\Express\CefSharp.BrowserSubprocess.exe
>Unable to kill process. A 32 bit processes cannot access modules of a 64 bit process.

In my windows PC DeepL is the only software, besides GarminExpress, that uses CefSharp. When I exited DeepL, GarminExpress would update without problems. Mind you, DeepL itself is not the problem here, but the GarminExpress updater collides with the CefSharp component DeepL uses, but this could have been any package that uses CefSharp.

The trick with renaming the folder was what I did the last 18 months or so, until I found the CefSharp issue.

It would be nice however, if Garmin fixed their installer

0 JohnfromPA 11 months ago in reply to Marcel_Zeist

Thanks for that insight on the issue.