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One resolution to the Garmin Nuvi shutting down during map updates

3029102
over 2 years ago

I plugged in my Nuvi 2457 to update the maps last night - we're close to the US/Canada border and don't want to incur roaming charges every time we cross over for a few hours. My Garmin Express software was failing during the map update, it was literally turning OFF after 30 seconds into that phase of the map refresh process.

I had plugged my Nuvi into a USB hub - this was the issue, when I plugged it directly into a USB port my laptop the update completed without issue (after at least 5 failures).

  • 0 over 2 years ago

    I plugged in my Nuvi 2457 to update the maps last night - we're close to the US/Canada border and don't want to incur roaming charges every time we cross over for a few hours. My Garmin Express software was failing during the map update, it was literally turning OFF after 30 seconds into that phase of the map refresh process.

    I had plugged my Nuvi into a USB hub - this was the issue, when I plugged it directly into a USB port my laptop the update completed without issue (after at least 5 failures).

  • 0 over 2 years ago

    Do you know the state of your selective suspend setting?

  • 0 over 2 years ago in reply to JohnfromPA

    Yes I do John, it's disabled. That's one of the things I checked first when I started troubleshooting.