Hello,
I have a very strange issue with Garmin Express.
From one of the other day, Express didn’t like to start anymore, also after closing the task and deleting the “Garmin_Ltd._or_its_subsid” folder.
A new installation without deleting the user data didn’t help, then I also delete the User data and it start from the beginning.
But now I have the problem that it will not find the Garmin devices anymore.
Windows 10 shows any device and I can access the data, also Basecamp finds them.
Express reports a new device found but if I click on this; Express is searching a long thin with nothing found on the end.
I’ve test this with 5 different devices and differen usb cables, but I’m quite sure it has nothing to do with the device.
I’ve tried again to deinstall Express as good as I can, also with Reg Cleaner and deleting \AppData\Local and \ProgramData\Garmin folder did not help.
At my laptop everything works fine also with the same Express version.
I had a look in the log file there is an log what I didn’t understand: 2023-02-28 19:29:11.2754 | 7 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\ devices_list.xml. File is empty.
2023-02-28 19:43:56.1354 | 1 | I | SessionId: 2c15d6a6-1ed0-4019-8fe2-c25f3ea9a730
2023-02-28 19:43:56.5504 | 1 | I | express, Version=7.16.2.0, Culture=neutral, PublicKeyToken=null
2023-02-28 19:43:56.5504 | 1 | I | Version: 7.16.2.0
2023-02-28 19:43:56.5504 | 1 | I | Current Garmin Locale: de_DE
2023-02-28 19:43:57.7673 | 1 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:43:57.7833 | 1 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:43:57.8423 | 8 | I | Error report transmission finished.
2023-02-28 19:43:58.1336 | 1 | I | Device Connected (FlashDrive) USB#VID_090C&PID_1000#0323122050002774
2023-02-28 19:43:58.1726 | 27 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:43:58.1726 | 1 | I | Sync Service Started.
2023-02-28 19:43:58.1726 | 1 | I | Auto Sync Devices:
2023-02-28 19:43:58.2502 | 1 | I | Setting proxy to Auto.
2023-02-28 19:43:58.2502 | 1 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:43:58.2748 | 24 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\account_list.xml. File is empty.
2023-02-28 19:43:58.4070 | 1 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:43:58.4230 | 1 | D | Page changed to DeviceHubViewModel
2023-02-28 19:43:58.9357 | 1 | I | Client instance launched with command args:
2023-02-28 19:43:58.9557 | 1 | W | No notifications returned from OMT.
2023-02-28 19:43:58.9557 | 1 | I | Next notification request scheduled for 07.03.2023 20:02:58.
2023-02-28 19:43:58.9557 | 7 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\account_list.xml. File is empty.
2023-02-28 19:44:26.2530 | 24 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:44:31.0320 | 16 | I | Device Connected (MTP) \\?\USB#VID_091E&PID_49D0#0000ecc1abf4#{6ac27878-a6fa-4155-ba85-f98f491d4f33}
2023-02-28 19:44:31.4083 | 9 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:44:33.1542 | 22 | I | Received device change notification. Initiating volume scan.
2023-02-28 19:44:42.6556 | 1 | I | Unable to deserialize C:\ProgramData\Garmin\CoreService\devices_list.xml. File is empty.
2023-02-28 19:44:42.6796 | 1 | D | Page changed to DeviceDetectionViewModel
2023-02-28 19:45:43.6977 | 1 | D | Page changed to AddDeviceHelpViewModel
If I copy the devices_list.xml file from my working laptop to the PC, Express won’t start anymore.
Any ideas what I can do?
Thanks Markus
