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I cannot add a new device to Garmin Express: servers are unavailable

hoshisato over 2 years ago

Any issue with the servers again? I'm getting this error for the last week:

Top Replies

Goran1965 over 2 years ago +2

I have the same message!
sholling over 2 years ago in reply to 7195503 +2

Stick to 17.5.0.0
AuldNik over 2 years ago in reply to SUSSAMB +1

SUSSAMB said:
See this FAQ which covers the server issue support.garmin.com/.../

They point the finger at everything except themselves...

All Replies

0 seilogramp over 2 years ago in reply to Goran1965

Uninstall the current version. Then, assuming you haven't cleaned up the older installation files, these should be located at

"C:\ProgramData\Garmin\CoreService\Downloads\Application"

Drill down until you get to "garminexpressinstaller.exe."

0 Goran1965 over 2 years ago

I have the same message!

0 seilogramp over 2 years ago in reply to Goran1965

Have you tried stepping through the fix as suggested by SUSSAMB?

Garmin Express Displays a Server Error Message

SUSSAMB said:
See this FAQ which covers the server issue support.garmin.com/.../

Ultimately, if still no joy, best to contact Garmin Support directly.

0 3626640 over 2 years ago

cannot add a new device to Garmin Express: servers are unavailable

I did all the steps

hoshisato14 days ago

Any issue with the servers again? I'm getting this error for the la

0 seilogramp over 2 years ago in reply to 3626640

I cannot add a new device to Garmin Express: servers are unavailable

Joined threads

0 3626640 over 2 years ago in reply to seilogramp

I follow all the steps

same iissue

0 3626640 over 2 years ago in reply to 3626640

more than one week I tried all the steps

0 GraemeMorley over 2 years ago

I had this problem but managed to fix it - tried the FAQ and it wasn't helpful but it, and some previous replies gave me a direction to work in. I changed ALL localisation settings that I could find to the UK (where i don't live, but currently am). This is a bit counter-intuitive as I even changed my keyboard to UK English, even though it's a US format one .................. I get the impression that the Garmin installer can't deal with slightly unusual localisation issues such as people who use a computer in a language outside the country where that language originates.

0 7195503 over 2 years ago

I have driven myself almost nuts with this over the last couple of days...tried 3 different PCs, worked through the FAQ religiously and it just DOESN'T WORK - I get this same error message, when (occasionally) Express actually finds my device (trying with EDGE and Epix Gen 2).

I just don't know where I go now - except slowly round the bend...did you get anywhere? If so how? HELP!

0 7195503 over 2 years ago in reply to GraemeMorley

Which settings did you change? I am in the UK and can't think what might be screwing me...it seems like this new version is the culprit. TIA