It is common knowledge that Windows 10 fails to recognize some Garmin devices. While there is a lot of googob on the net, no one offers a simple solution. After all of the troubleshooting and coming up empty, I found a solution that will work, at least for some people. If you have or know someone that has an old working Windows 7 computer lying around that you have access to, (1) Download and install Garmin Express. (2) Register with you email address. (3) When prompted to add a device, plug your device into an available USB port. Garmin Express will recognize your device. (5) Install all or navigate to the software you would like to install and click on the blue button.
Hopefully at some point Microsoft and Garmin will get on the same page and fix this problem. Not everyone keeps old computers lying around and the newest version of Express does not fix this incompatibility.
Hopefully this will help those that have access to a Windows 7 computer. After banging my head against to wall, it's what worked for me. Good Luck.
