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Garmin Devices not recognized in Windows 10.

It is common knowledge that Windows 10 fails to recognize some Garmin devices. While there is a lot of googob on the net, no one offers a simple solution. After all of the troubleshooting and coming up empty, I found a solution that will work, at least for some people. If you have or know someone that has an old working Windows 7 computer lying around that you have access to, (1) Download and install Garmin Express. (2) Register with you email address. (3) When prompted to add a device, plug your device into an available USB port. Garmin Express will recognize your device. (5) Install all or navigate to the software you would like to install and click on the blue button.

Hopefully at some point Microsoft and Garmin will get on the same page and fix this problem. Not everyone keeps old computers lying around and the newest version of Express does not fix this incompatibility.

Hopefully this will help those that have access to a Windows 7 computer. After banging my head against to wall, it's what worked for me. Good Luck.

  • An easier solution if your Windows doesn't recognise your Garmin is to switch it from mtp to mass storage mode as some Windows set ups struggle with mtp devices.

  • See, my point exactly. Not everyone knows what the acronyms stand for or how to go about changing things from one to the other. It would be helpful if you provided a step-by-step walk through; otherwise the "easier solution" is useless to lay people like myself. Thank you for the reply. Hopefully it will help someone who knows what you're talking about.

  • A quick google will answer that for you, mtp devices have been around for years, and aren't a Garmin invention.

  • Quoting "It is common knowledge that Windows 10 fails to recognize some Garmin devices."  What exactly are some of those devices?  I use GE with about four Garmin automotive devices, some in excess of 10 years old, and all work fine with GE. 

  • I'm not sure about other specific devices, but I do know that the Navicam is one. I went through a lot of forums trying to find answers on Microsoft and garmin and couldn't believe the number of people having the same problem. All of the forums that I saw provide either reasons for the failure to connect or "solutions" that only a computer tech would understand (hence the term "gobblygoop"). Hope this answers your question.

  • First off, I am not a computer tech and have no idea what mtp means. Second, if you really wanted to be helpful, why not post the steps in the forum rather than sending people on another chase? People are already frustrated from endless searches for a solution. Personally I think that most of the so-called solutions were people trying to show how "smart" they are and to make others look dumb or small.

  • First of all I’ll make the assumption that by use of “Navicam” you mean the Garmin nuviCam.  But what you might want to try, especially since you’ve been able to update by connecting to a Windows 7 machine, is to run the Microsoft Compatibility Troubleshooter on Garman Express on the Windows 10 machine.  I had a long standing problem with Garmin Express and found that suggestion on the web.  I ran it, allowed Windows to chose what it wanted and GE has been fine ever since.  I might add that the compatibility check selected Windows 8 as my best compatibility.  If you have a desktop icon, right click it and chose to run the Compatibility check.  

  • A footnote. Isn't it amazing that prior to Windows 10 things just worked with no problems, but afterwards people started having all of these problems. Microsoft says failure to connect problems occur because Windows 10 does not recognize fat 16 or 32 partitions. Garmin says that was supposed to be corrected in the newest version of Express. Go figure.

  • Great suggestion. Actually my wife suggested that as a possible solution. I tried compatibility mode for Windows 7 (previous operating system that worked with Express before) but I didn't have any luck. I respect your suggestion because at least you posted the steps to a solution that worked for you. Kudos.

  • Microsoft says failure to connect problems occur because Windows 10 does not recognize fat 16 or 32 partitions”. Can you site a reference to that statement?  Windows 10 positively recognizes FAT32 formatting.  FAT16 can be a challenge yes.