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Garmin Express crashes

I changed laptops this week and had to reinstall Garmin Express on my daughters laptop. Its a HP Omen with 16G RAM and 118G of C: drive (30G available) and Windows 10

Whenever I try to open it, it shows the crash window without opening anything. I have reinstalled it 3 times, tried run as admin and change the compatibility setting and nothing.

Please help

0 JohnfromPA over 3 years ago

Garmin Express (GE) needs 20 GB of free space so you should be OK. But I wonder if you are perhaps running Windows 10 in S mode? If you are I don't believe GE is compatible with S mode. S mode only runs apps from the Microsoft Store in an effort to be more secure. To check, go to Settings > System > About. On the About page, scroll down to the “Windows Specifications” section. If you see the words “in S mode” to the right of the Edition entry, you’re using an S Mode PC. If you don’t, you’re not using S Mode.