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Map Updates Extremely Slow

Ok, I've read numerous other posts and the Garmin Rep SUSSAMB keeps telling everyone that the problem isn't on Garmins end, I'm not buying it. I updated the maps on my Zumo XT last night with no issues. I immediately followed that with an update to my Garmin Motorrad Navigator VI, which I started at 8:35pm. This morning, at 6:45am the Motorrad Navigator VI is still updating and not even close to 50%.

I ran an Ookla Speed test on another computer I have at the house at 9:00pm last night and again at 7:00am this morning and the download speeds are between 332.65 and 355.53 Mbps respectively. Definitely not a problem on my end. I watched the speeds drop last night as I was updating the Navigator VI.

I'm not looking for assistance, just making a point. I'm going on a trip next week, I hope it's finished by then. I dread every time I have to deal with Garmin Express software and map/gps updates.

0 SUSSAMB over 3 years ago

Please note I'm completely independent from Garmin, I am not a Garmin rep, just someone who has used numerous Garmin devices and programs for around 12 years.

If one device updated with no issues but the other didn't it's possibly a problem with that second device. How much free space does it have?

0 SF18Z50W8 over 3 years ago

I have a 1 gig fiber drop at mu house. It is very quick. right now my map down load is running at 49.2 KB/s so it will take about 9 hours. Not at my end. This is dial up modem speed. Garmin needs to hire some better network engineers.

0 SUSSAMB over 3 years ago in reply to SF18Z50W8

My map updates complete in around 30 minutes and my download speed is under 100Mbps. Contact product support so they can see what is slowing it down on your system.