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Garmin Express installation issue

I have installed Garmin Express v7.10 and it try to download the update 7.11.1.0.

Downloading works, but installing fails with a message which gives not technical information about the reason.

I had a try to uninstall manually Garmin Express and I get an error too.

So I guess that the installation error is caused by the uninstallation issue. Is there a way to remove the software manually?

0 JohnfromPA over 3 years ago

Can you provide the exact wording of "...message which gives not technical information about the reason." Also, check that you are up to date on your WIndows installation, specifically anything to do with .NET (which GE needs).

0 KARELAPPEL over 3 years ago in reply to JohnfromPA

Hello,

Exactly the same issue.
Infos

.Net Framework Version 4.8.04084, Release 528372
Windows 10 Build 19044

I get this message on the Express Windows

Install Faiuled
Garminb Express could not be installed on this computer. Try installaing again.

0 Baron over 3 years ago in reply to KARELAPPEL

Has nothing to do with dotnet and checking this makes no sense since that the installer provide the libraries used for running Garmin Express.

The problem was on my side that to install a new version,the last version needed first to be uninstalled.

Do followings:

Try to uninstall garmin express. I expect a failure.
In this case, open garmin express and disable the automatic start in the settings. Reboot your computer.
Remove then \program files\garmin. This should be possible since that garmin express is not started at the boot
Uninstall then garmin express from the system settings.
Now the new version can be installed again

0 KARELAPPEL over 3 years ago in reply to Baron

Hi,

Thank you so much.
I've followed your instructions and It works fine (Yes, on (1) it failed)

Kind regards