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Can't update TopoActive Europe Version 2021.20

I was able to update all other available map updates (NA, Pacific, ...) without issue. However, the TopoActive Europe update always instantly fails in step 1 of 2 (preparation) with 'There was an error installing the update'.

Garmin Express 7.10.0.0
Garmin Descent MK2
Windows 11
TopoActive Europe - Version: 2021.20 - File Size: 12.41 GB
Memory available on Garmin Descent MK2: 19.2 GB

0 6593320 over 3 years ago

in my fenix 6x pro solar I have the same problem,

0 JoachimL over 3 years ago

I just finished a successful map update of the European Bike Map 2021.20 to my Garmin Edge 1030. So nothing wrong with my system or anything outlined in this support article: https://support.garmin.com/en-US/?faq=GuclsqmdI02dC0ULxHR2T6

Definitely something with the TopoActive Europe - Version: 2021.20 file or server. Same error was already reported with Version: 2021.10.

0 turrandot over 3 years ago

Same problem 6xpro

0 SimonC. over 3 years ago

Having the same problem on Garmin Forerunner 945.

Seems every year the same problem returns? I'm trying this fix now as it worked before:

https://forums.garmin.com/sports-fitness/running-multisport/f/forerunner-945/227441/topoactive-europe-2020-10-map-update-error/1075349#1075349

0 Krzemien over 3 years ago

In the process of doing it as we speak, still ~30% or so remaining (i.e. copying files to my Oregon 750t).

All going well nevertheless.

(for some reason I cannot paste / attach images here AGAIN)

0 Krzemien over 3 years ago in reply to Krzemien

All done and working fine - update process also was smooth.

FYI: These maps are now split onto three separate IMG files: West, Central & East (Europe), no doubt due to their growing size.

0 rockncrag over 3 years ago in reply to Krzemien

yep same here on my fenix 5x ...

0 JoachimL over 3 years ago in reply to Krzemien

I can confirm, the update is working now. I successfully updated the map today.