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EDGE 800 will not connect to Express

Connected no problem last week but now cannot find the Edge 800. Use same cable but just cannot find it.

Express software 7.9.1.0. Please help.

If you've tried different USB ports on your computer or a different computer, it could be a problem with the latest GE update. Sometimes the older devices are impacted. Suggest submitting a case to Garmin via phone or chat - https://support.garmin.com

Meanwhile, if you still have the download exe for an older version, you can try uninstalling the latest then reinstalling the older version. PM me if you need it.

0 MV_Sailor over 3 years ago

FWIW, a few months ago my Vivoactive watch exhibited this behavior. Out of nowhere, on a USB 3.0 port on my ASUS laptop Garmin Express cannot see the watch. Watch powers fine through the port, but no data connection. Works fine on USB 3.1 ports. Somewhere a change was made on Garmin side or USB driver update that broke this functionality. Worked fine for years. Would like to get a fix for this, as the USB 3.1 ports are all on the "wrong" side of my laptop!