I'm trying to help a friend with a Montana 610 copy his map date on the device to the PC for Basecamp. I have done this several times with no issue but we can't do it on his system. When we bring up GE and select the device there is no "Map Details" to click to bring you to "Map Options". We get the You're up to date and the software version but no "Map Details" to click on.
He has uninstalled GE and reinstalled, removed and re-added his device with no joy. I assume there is some flag or bit stuck somewhere but we don't know where.
One my PC with my Montana 600 I see the "Map Details" even with my device not plugged in so something is funny on his system.
Any ideas? His idea so far is to give up and get a Magellan.