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Garmin Express doesn't see RV-BBT600

Took the RV Garmin tablet out today to update the maps and anything else it needed. I was running Garmin Express version before 7.4. Opened the software and app advised to upgrade to 7.4.1. Agreed and upgrade succeeded. I could see the green radio button next to the tile for the Garmin tablet. App asked to upgrade to 7.6 and agreed. Update succeeded. Now the Garmin tablet is not seen. Windows sees it, opens SD and internal drive. Tablet charges, but the app, Garmin Express, doesn't see the tablet. Tried different cables, ports, rebooted PC and tablet, nothing..

I had an older laptop with Garmin Express. Opened it up, upgraded to 7.4.1 but canceled 7.6 upgrade. Updated tablet and maps. Upgraded Garmin Express to 7.6, can't see the tablet anymore. Different computer, same exact issue. Both running Windows 10 and should be latest version.

Is RV-BBT600 no longer supported?

Thanks-

0 SaPfu over 2 years ago

Same issue with my forerunner 945. Windows 10 sees the watch but it‘s not seen by Garmin Express since I updated to GE 7.6.

0 aultgrishan over 2 years ago in reply to SaPfu

Same issue with my Fenix 6 Pro

0 7937020 over 2 years ago

I would normally never download software from a random hosting site, but I wanted to update the tablet. I uninstalled 7.6, check the box to keep all device data. Then downloaded 7.3 from a site, scanned the installer for virus', installed it and then let it update to 7.4. Canceled the 7.6 update. Everything is working fine now.